​Empire Shipping & Logistics S.A. ("Empire," "we," "our," or "us") is committed to protecting the privacy and security of the personal information of our clients, partners, suppliers, and website visitors.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.empireslogistic.com or use our services.

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1. Information We Collect

We may collect the following types of information:

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Personal Information

• Full name

• Company name

• Email address

• Telephone number

• Country

• Vessel information

• Port information

• Shipping inquiries

• Service requests

• Any information voluntarily submitted through our contact forms or email communications.
   

Technical Information

When you browse our website, we may automatically collect:

• IP address

• Browser type

• Operating system

• Device information

• Pages visited

• Time spent on the website

• Referring website

• Cookie identifiers

 

2. How We Use Your Information

 

We use your information to:

• Respond to inquiries and quotation requests.

• Provide vessel agency and logistics services.

• Coordinate freight forwarding operations.

• Manage husbandry services.

• Improve customer service.

• Process business transactions.

• Communicate regarding ongoing operations.

• Improve our website performance.

• Comply with applicable legal obligations.

• Protect against fraud and unauthorized access.

 

3. Legal Basis for Processing

Where applicable, we process personal data based on one or more of the following legal grounds:

• Your consent.

• Performance of a contract.

• Compliance with legal obligations.

• Legitimate business interests.

• Protection of vital interests where applicable.

 

4. Sharing of Information

We do not sell your personal information.

Your information may be shared only when necessary with:

• Shipping lines

• Port authorities

• Customs authorities

• Freight carriers

• Logistics partners

• Financial institutions

• Government agencies when required by law

• IT service providers assisting with website operations

 

All third parties are expected to protect your information and use it only for legitimate business purposes.

 

5. International Data Transfers

As an international maritime agency, some information may be transferred to business partners, authorities, or service providers located outside your country.

Whenever such transfers occur, we take reasonable measures to ensure your personal data receives an appropriate level of protection.

 

6. Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality.

• Analyze website traffic.

• Remember user preferences.

• Enhance user experience.

 

You may disable cookies through your browser settings. However, doing so may affect certain website functionalities.

 

7. Data Security

Empire Shipping & Logistics S.A. maintains appropriate administrative, technical, and organizational safeguards designed to protect your information against:

• Unauthorized access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

 

While we strive to use commercially acceptable means to protect your data, no internet transmission is completely secure.

 

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services.

• Fulfill contractual obligations.

• Comply with legal requirements.

• Resolve disputes.

• Enforce our agreements.

After the applicable retention period, information will be securely deleted or anonymized.

 

9. Your Rights

Depending on your applicable data protection laws, you may have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your data.

• Restrict processing.

• Object to certain processing activities.

• Withdraw consent where applicable.

• Request data portability.

• Lodge a complaint with the relevant data protection authority.

To exercise these rights, please contact us using the information below.

 

10. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage users to review their respective privacy policies.

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11. Children's Privacy

Our services are intended exclusively for businesses and maritime operations.

We do not knowingly collect personal information from children under the age of 18.

If such information is identified, it will be removed promptly.

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12. Updates to This Policy

Empire Shipping & Logistics S.A. reserves the right to modify this Privacy Policy at any time.

Any updates will be published on this page together with the revised effective date.

Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.

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13. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Empire Shipping & Logistics S.A.

Website: www.empireslogistic.com

Email: info@empireslogistic.com

Panama